Q1: How long does shipping take?
A: Orders are processed and shipped within 24 hours. Delivery typically takes 2–5 business days across India, depending on your location.

Q2: Can I cancel my order?
A: Orders can only be canceled within 24 hours of placing them. A restock fee will apply. No cancellations are allowed after the product has been shipped.

Q3: Do you ship internationally?
A: Currently, we ship only within India.

Q4: Are your products authentic?
A: Yes! All items are 100% genuine, factory-sealed Pokémon products, sourced from trusted suppliers.

Q5: What if my order arrives damaged?
A: All orders are carefully packed to ensure safe delivery. Minor cosmetic imperfections (like slightly bent boxes from sourcing) are not considered damage and cannot be claimed. No replacements are provided after shipping.

Q6: What payment methods do you accept?
A: We accept UPI, Visa, Mastercard, and more, and other trusted gateways, all processed securely.

Q7: How can I contact you for queries?
A: You can reach us at support@zapdroptcg.shop or via Instagram. Our team usually responds within 24 hours.