We take pride in offering 100% authentic, factory-sealed Pokémon products. All items are carefully packed to ensure safe delivery, and an image of the packed product will be shared with you before shipping.

Key Points:

• No refunds, cancellations, or replacements are allowed once the product has been shipped.

• Order cancellations must be requested within 24 hours of placing the order.

• A restock fee applies to all canceled orders.

• Minor cosmetic imperfections from sourcing (e.g., slightly bent or cornered boxes) are not considered defects and cannot be claimed.

• All orders are packed securely, and the customer is notified with a pre-shipping image of the package.